Responsible Gaming

Gaming Should Be Entertainment

At Whim.Care, we believe that online pokies and casino gaming should be enjoyed as a form of entertainment only. Gambling is never a reliable way to earn money or solve financial problems. It should only ever be done with money you can afford to lose, and never as a substitute for employment or financial stability.

Please gamble responsibly and within your means.

Age Verification

You must be at least 18 years of age (or the legal gambling age in your state or territory) to access our services. Gambling is not permitted for anyone under the legal age limit. We are committed to preventing underage gambling and encourage parents and guardians to monitor online activity.

By using Whim.Care, you confirm that you are of legal gambling age in your jurisdiction.

Warning Signs of Problem Gambling

Problem gambling can develop gradually. If you recognise any of the following warning signs in yourself or someone else, it may be time to seek help:

• Spending more time and money on gambling than intended
• Constantly thinking about gambling or past gambling experiences
• Needing to gamble with increasing amounts to achieve the same excitement
• Feeling restless or irritable when attempting to cut down or stop
• Chasing losses by gambling more to try to recover money lost
• Lying to family, friends, or others about the extent of your gambling
• Hiding gambling activity or keeping gambling secret
• Gambling to escape problems, stress, anxiety, or depression
• Using gambling as a way to cope with difficult emotions
• Borrowing money or going into debt to fund gambling
• Neglecting family, work, education, or other important responsibilities
• Experiencing relationship problems due to gambling
• Feeling unable to stop gambling despite wanting to

If several of these warning signs apply to you, it's important to reach out for support.

Self-Help Tools & Features

Most responsible online gaming platforms offer tools to help you maintain control. These may include:

• Deposit Limits: Set a maximum amount you can deposit within a specific timeframe (daily, weekly, monthly)
• Loss Limits: Set a maximum amount you're prepared to lose within a specified period
• Reality Checks: Receive regular reminders of how long you've been playing and how much you've spent
• Time-Out/Cool-Off Periods: Take a break from gambling for a set period without closing your account
• Self-Exclusion: Voluntarily exclude yourself from your account for an extended period
• Account Closure: Permanently close your account if you wish to stop gambling

Contact Whim.Care customer support to activate any of these tools on your account.

Support Organisations in Australia & Beyond

If you or someone you know is struggling with problem gambling, help is available. The following organisations provide free, confidential support:

Australia

• Gambling Help Online
  www.gamblinghelponline.org.au
  Free counselling and support for people affected by problem gambling in Australia. Online chat, phone counselling, and self-help resources available 24/7.

United Kingdom

• GamCare
  www.gamcare.org.uk
  Free support and counselling for problem gamblers and their families.
• GamStop
  www.gamstop.co.uk
  National self-exclusion scheme for online gambling in the UK.

Canada

• Responsible Gambling Council
  www.responsiblegambling.org
  Information, resources, and support for problem gambling.

United States

• National Council on Problem Gambling
  www.ncpgambling.org
  Free, confidential helpline and resources available 24/7.

Other Regions

If you are based in another country, please contact your local gambling authority or health organisation for support services in your area.

If You Need Help

Problem gambling is a serious issue, but recovery is possible. If you think you have a gambling problem or know someone who does, please don't hesitate to reach out for professional help. Speaking to a counsellor or support service is confidential and free.

Contact Gambling Help Online today on 1800 858 858 or visit www.gamblinghelponline.org.au

You can also speak to your GP, who can provide referrals to specialist services.

Remember: seeking help is a sign of strength, not weakness. Support is available, and you don't have to face this alone.

Whim.Care is committed to promoting responsible gaming practices. If you have concerns about your gambling, please use the resources above or contact our customer support team.